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1. What are the Jail programs and regulations?

The Inmate Family Guide has been produced and is provided to you in order to clarify some of the programs and regulations, here at the Eaton County Jail. Inmates in our facility are issued and/or have access to an Inmate Guide and are made aware of the rules and regulations of our facility upon arrival.

2. How do I arrange inmate visitation?

Inmates no longer are required to maintain a visitors list here at the Eaton County Jail.

All inmates are permitted and encouraged to have regular visits from family and friends.  All visits at this facility are done using video visitation.  Visitation appointments will need to be scheduled 24 hours in advance.  You may do this by visiting the website https://securustech.net/video-products/  or by using the scheduler that is located in our front lobby that is accessible to the public 24 hours a day, 7 days a week.

Visiting times are as follows for On-site visits:

Monday through Friday from 9:00 to 10:30 a.m. and 1:00 to 3:30 p.m. daily except County observed Holidays.  These visits are held here at the jail and are 30 minutes long. Inmates are allowed one (1) 30 minute visit per week.

Visiting times are as follows for Off-site visitation:

Online visitation is everyday beginning at 8:00 a.m. and concluding at 10:00 p.m. daily.  You will need to visit the website to download the application to your phone or computer and follow the steps to begin your scheduling.  You will be asked to provide a picture of your driver’s license or other state issued picture identification as well as a picture of yourself (selfie).  You will submit these 2 items to be approved for off-site visitation.  Once these 2 items are received they will be approved, once you receive a confirmation email verifying that you have been approved you may schedule your first visit.  Off-site visits are 20 minutes long and you may schedule up to 2 visits per day. These visits will cost a nominal fee that is set by the Securus Technologies Company.  

Securis Online Video Visitation

Securus provides the Inmate video visitation service for the Eaton County Jail.  For questions please contact Securus directly:                           

Telephone:  1-800-844-6591
Email:Customer_service@correctionalbillingservices.com
Fax:  972-277-0714
Web Access & Chat Link:  www.securustech.net

3. Can I deposit money into an inmate's account?

Three new ways to add money to your inmate account or provide bail include:

1. You may go Online at: eXpressAccount.com
2. Call eXpressAccount.com at 1-866-422-6833 to deposit the money through an automated phone system 24/7.
3. At the Kiosk located in the Sheriff's Office Lobby.  You may use cash or use a credit card account to deposit money into an inmates account.

By Mail

Inmates may receive money orders made payable to the inmate, through the mail. 

Address the envelope as:
Eaton County Sheriff's Office - MO
"Inmates Name"
1025 Independence Boulevard
Charlotte, MI 48813
No personal or business checks, change or foreign money will be accepted for Inmate Trust Accounts.

4. Can an inmate make phone calls?

Inmates have access to telephones located in their respective living areas.  Inmates have telephone accounts that they can manage through their Commissary account. If the phones are abused and calls are made to anyone which are threatening, including calling and harassing witnesses or victims, or violation of telephone company rules, a block is placed on the telephone number and/or phone privileges may be suspended.

5. Can an inmate call from the Jail to my cell phone?

Securus is Eaton County's visitation vendor.  Please visit Securus Technologies  to set up an account and receive calls from the Eaton County Jail to your cell phone. Questions regarding the Inmate telephone service can be directed to Securus at 800-844-6591 or visiting Securus Contact Us for billing or connection problems. 

6. How do I pick up an inmate's property?

You can obtain someone’s property after they have filled out the proper form with the jail booking office.  You can come to the front of the Sheriff’s office, to the right of the flag pole, follow the sidewalk up to door number 3.  This is the bond lobby, there is a button on the wall you will need to push this to be able to speak to a deputy in the jail. They will be able to help you with obtaining the property.  This can be done from 8:00 – 5:00 Monday through Friday.

7. How do I bond someone out of Jail?

To bond someone out of jail you go to door number 3 at the end of the walkway on the right of the building.  This is the new bond lobby where you will talk to the Deputy.  The kiosk for placing bond money is right there also.   

8. How do I pay an invoice?

If you have received an invoice from the Sheriff’s Office, you can pay this bill by credit card by calling 517-543-5041, Monday through Friday, 8:00 – 5:00.  

We accept cash at the office, credit cards, and/or money orders/personal checks. Money orders and checks will need to be made out to County of Eaton.  

You may also send in your payments to our office:
Office of the Eaton County Sheriff
ATTN:  Financial Services
1025 Independence Blvd.
Charlotte, MI 48813

9. How do I drop off medications for an inmate?

If you need to drop off medications for an inmate you can do this with the visitation receptionist inside the Sheriff’s office between the hours of 8:00 to 5:00.  If you need to drop medications off after hours or on the weekends, you can do this at the bond lobby.  This is located to the right of the flag pole, follow the sidewalk up the side of the building to door number 3.  Push the intercom button located on the building.  You will be able to speak with a deputy in the jail.  

10. Who do I contact for inmate medical questions?

If you have medical questions, you can reach them by using the telephone in the vestibule that is located next to the vending machines under the message board.  The extension is 5080.  Please note that the medical department is busy passing medications and such and most likely will not be able to answer this phone, but you will be able to leave a message at this time if there is no answer.  No over the counter medications will be accepted.

11. Can I bring in books for the inmate?

All reading material must be sent through a publisher to the inmate by the U.S. Postal Service or United Parcel Service. For more information on what items can be brought in for an inmate, read Inmate Family Guide and under Personal Items.