Can I call and speak to my child or can my child call home?

We ask that parents do not call to speak to their child throughout the day due the facility having a highly structured schedule. Residents are assigned two phone calls per week. These calls may only be made to parents, guardians and grandparents. 

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1. Can I get my child locked up?
2. Who can visit during visitation hours?
3. How do I drop off my child's medication?
4. Are medical services provided?
5. What should I do if my child has a scheduled outside medical appointment?
6. Can I call and speak to my child or can my child call home?
7. Does my child need money or clothing items?
8. Do the residents attend school?
9. Where do I send or drop off mail?
10. When is my child's next court date?
11. Can my child's pastor and/or counselor see them while they are detained?
12. What items am I allowed to drop off for my child?
13. What if my child missed the Day Treatment van?